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Pedro and Alina Reis from Airfreedom

AirFreedom The Hosting Experts

Guest & Property Owner Reviews

Guest & Property Owner Reviews | AirFreedom

At AirFreedom, our mission is to provide first-class Airbnb management services across Cardiff, Newport, and Bristol. From expertly managed serviced accommodations to luxury short-term rentals, we focus on delivering exceptional experiences for both guests and property owners. But don’t just take our word for it—read what our satisfied clients have to say!


Why Trust AirFreedom?

At AirFreedom, we believe in transparency and trust. That’s why we’ve partnered with TrustIndex.io to collect genuine reviews from our guests and property owners. All feedback is verified to ensure that every review reflects an authentic experience with AirFreedom. Whether you’re looking to stay in one of our luxury properties or are considering partnering with us to manage your Furnished Holiday Let, see what makes us one of the top-rated Airbnb management companies in South Wales.

 

At AirFreedom, transparency and trust are the cornerstones of our service. We understand that choosing a property management company or booking the perfect stay is an important decision. That’s why we also encourage all our guests and property owners to leave honest reviews on Google.

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What Our Guests Are Saying

Don’t just take our word for it! Here’s what guests have to say about their stays at AirFreedom properties. From our impeccable service to the luxurious touches throughout our homes, we continuously strive to exceed expectations.

Industry Recognitions

At AirFreedom, we take pride in delivering exceptional stays, and our properties’ recognition by Plum Guide and Marriott Homes & Villas is a testament to our dedication to quality and hospitality.

Plum Guide: Award-Winning Homes

Known as the Michelin Guide of the home rental industry, Plum Guide features only the best of the best!
 

We are honoured to have multiple properties shortlisted and awarded by Plum Guide, the global trustmark for exceptional quality in vacation homes.​To earn a Plum Award, properties must undergo a rigorous vetting process, with Plum Guide Home Critics spending two hours reviewing each home based on 150 data points, including design character, sociability, shower pressure, and Wi-Fi strength. Only 3% of homes in any given city pass the test, and some of our properties have been consistently recognized for their standout qualities.

Our multiple Plum Award nominations and wins highlight that staying with AirFreedom means choosing some of the finest, handpicked homes, offering the best guest experiences across Newport, Cardiff, Bristol, and beyond. Whether it’s for a business trip or a luxurious holiday, our Plum Guide-approved homes guarantee an exceptional stay.​

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Marriott Homes & Villas: Exclusive Listings

AirFreedom’s partnership with Marriott Homes & Villas means that we meet their exacting standards, providing a luxury experience with the backing of a world-renowned hospitality brand. Our properties offer high-end amenities and are seamlessly integrated into Marriott’s booking system, giving our guests the added benefit of earning Marriott Bonvoy points during their stay.


This platform is synonymous with luxury and provides an unmatched level of trust and prestige.
Gaining a listing on Marriott Homes & Villas means meeting the high standards that the Marriott brand is renowned for worldwide. Each property undergoes a thorough vetting process to ensure it meets strict criteria, including premium design, luxury amenities, and 24/7 guest support.

 

By being part of the Marriott Bonvoy network, our properties gain access to over 150 million loyalty members, giving guests the chance to earn and redeem points for stays. As part of Marriott’s exclusive partner network, AirFreedom is recognized for providing exceptional service and premium accommodations.

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Why Choose AirFreedom?

At AirFreedom, we are dedicated to providing top-tier Airbnb management and serviced accommodation solutions. We stand behind one clear goal: making sure every guest and property owner experiences the best of hospitality. Here’s what sets us apart:

  • Hands-on Management: From check-ins to guest communications, we manage every detail to ensure smooth and memorable stays.

  • Luxury Amenities: Premium bed linens, high-speed Wi-Fi, and curated guidebooks are just a few examples of the quality we provide.

  • Expert Revenue Management: We use dynamic pricing strategies to maximize returns for property owners.

  • Industry Recognition: Our awards from Plum Guide and partnership with Marriott Homes & Villas showcase our dedication to quality.

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Property Owner Reviews...

What stands out the most with Pedro is his unwavering passion for his hospitality work. It is this genuine dedication to delivering the best possible service that makes us grateful to have him as the face of our Serviced Accommodation business. His attention to detail coupled with a strong commitment to our guest's, and our, satisfaction is why we would highly recommend Pedro and Airfreedom to anyone seeking a reliable partner for their property management agent.
 

—  Owen Werakso, Crescent Apartments, Newport

Check Out Our Reviews Across All Platforms

At AirFreedom, we’re proud to consistently receive top ratings from guests across multiple online travel platforms. Our properties are highly reviewed on Airbnb, VRBO, Hotels.com, and Expedia, reflecting our commitment to delivering excellent service and unforgettable stays. From luxury serviced apartments in Cardiff and Newport to premium homes in Bristol, we ensure a seamless experience for every guest.

Award-Winning Services Across All Major OTAs

Our properties have earned Top-Rated Service Awards on leading travel platforms, ensuring that each guest enjoys the highest quality stay. But don’t just take our word for it—read verified reviews directly on your favorite platform:

  • Airbnb Reviews

  • VRBO Reviews

  • Hotels.com Reviews

  • Expedia Reviews

  • ​Agoda Reviews

  • HomeAway Reviews

  • TravelStation Reviews

  • TravelNest Reviews

  • Plumguide Reviews

  • Marriot Homes and Villas Reviews

Trust AirFreedom with Your Next Stay or Property

Whether you’re booking a stay or considering property management, you can count on our reputation for excellence. We work tirelessly to maintain our high ratings and customer satisfaction across all platforms. Take a look at what people are saying and join the growing community of satisfied guests and property owners who choose AirFreedom.

Ready to Experience AirFreedom - The Hosting Experts?

Whether you're a guest looking for a premium stay or a property owner seeking top-notch management, our track record speaks for itself. With industry accolades like Plum Guide awards and our listings on Marriott Homes & Villas, AirFreedom has earned its reputation for delivering exceptional quality and service.

 

We’re proud to provide world-class management services across Cardiff, Newport, Bristol, and beyond. Our focus is on creating memorable guest experiences while maximizing property owners' returns through meticulous attention to detail and effective revenue management strategies.

 

Join the AirFreedom Experience Today

Let us handle the details, so you can enjoy peace of mind. Whether you’re staying with us or entrusting us with your property, AirFreedom is here to provide unparalleled service and quality. Get in touch today and discover how we can make your next stay or investment truly exceptional.

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